The Indigo Group asked me to completely re-design the onboarding process for contractors as a Progressive Web App.
This involved taking Indigo through the process of creating User Personas to understand who was using their service and what their needs and frustrations were. Using Figma’s FigJam tool I then used these persona’s as a basis to work collaboratively with the product manager to map out ideal user journeys.
Once defined and approved, these flows were then developed into low-fidelity interactive wireframes to further refine the user journey.
Once we were happy with the journey and had tested it with some potential users I developed the low-fidelity wireframes into high-fidelity interactive prototypes using Angular Material components – all in line with the Indigo brand.
I also developed the beginnings of a design system to facilitate the consistent and efficient development of future products.
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