Credas provide Identity Verification and Compliance solutions using cutting edge Credas ID check technology.
Part of their offering is a mobile app that uses facial recognition to identify people and match them to their ID document, allowing multiple checks to be run such as Anti-Money Laundering and Right To Work.
I worked with real user feedback to streamline the existing app by wire-framing a completely revised customer journey. This process started with hand-drawn low-fidelity wireframes and was then developed into high-fidelity interactive prototypes.
This video shows the new, streamlined app process which was re-designed from scratch. The simplified design allows users to complete a Credas ID check in just a minute compared to several minutes using the previous version. Since this video was recorded, I have continued to work with Credas to further streamline the process.
The re-designed Credas ID check app is currently rated 4.6+ in the iOS App Store with various reviews stating how quick and easy it is to perform a verification. It is also in the top 10 free business apps.
Great app! Quick and easy to use. Have recommended to others already.